sharing insights on innovation in established organisations
The coronavirus is all over the news, and we all feel it’s impact. For many of us, working remotely has become the new normal in just a few days time.
And so we’ve been bombarded with tips and tricks on how to make this work, and tools to help us make the transition. A small selection:
Setting up the babel journey, an immersive learning journey about business agility, has been an interesting journey so far.
In order to answer this question, we would first need to define when an idea is innovative.
- Is a small product update, like a new feature, already an innovation?
- Is using a new technology under the hood of your service an innovation?
- Is offering an existing product or service under a different business model an innovation?
Opinions will probably differ. I doubt this is the most important discussion to answer the question, though.
It’s a question I was recently asked by someone wanting to evolve into a BA role. I gave it some thought and came up with the following answer:
A personal definition of innovation that I regularly use is this:
Innovation is doing new things in a context of uncertainty.
By this definition, the process of innovation follows an uncertain path. You cannot know up front whether or not you will be successful.
Is working fun? Are your projects joyful? Claudia Michalik’s BA Game at the 2019 Business Analysis pre-conference workshops clearly showed me they could be, and perhaps even should be.
Meetings where people are talking but not listening, workshops where laptops and smartphones scream for participants' attention, conversations that go around in circles, …
As it becomes more difficult to grab people's attention and focus, meeting and workshop facilitation becomes an essential part of the analyst's toolkit. Whether you are business analyst, product owner, scrum master, user experience designer or customer journey expert, simply getting people to forget about their busy day when they enter your meeting room is key to getting to a valuable result.
Susanne Schmidt-Rauch, a Swiss 'UXlerin', visited our latest BA & Beyond conference in March, where she talked herself about how user experience complements business analysis. She wrote about her learnings and experience recently. Very interesting to read how a UX person perceives business analysis! It's in German, but I've hand-picked a few key points that stick with me. Thanks for your article, Susanne!
Many organisations are experimenting with applying agile techniques. However, without a good understanding of the agile mindset, this often does not lead to the expected results. At the latest BBC Conference, I talked to Kathy Berkidge, who frequently speaks on agile and how it enables good collaboration. She also discusses the relation of agile and mindfulness, which is maybe a bit unexpected but can be a big enabler!
Globalisation enables us to bring the best people from all around the world together virtually to create successful teams. At the same time, even people that work together physically have a lot of virtual interactions. At the latest BBC Conference, I talked to Penny Pullan, author and frequent speaker on facilitation and virtual working, which isn’t all that virtual after all.